PRIVACY POLICY

  • We respect your privacy, and we are committed to protecting your personal information. In general, you can visit our website without identifying yourself or providing personal information. There are times when we may need personal information from you, and this Privacy policy describes the information we collect from you and how we may use it.

  • We genuinely believe in our products and back all our supplements with a 30-day money-back guarantee. Refunds can be filed within 14 days from the product delivery date. This policy prevents fraudulent activity and encourages buyers to give our products an honest try before submitting a return.

    Once you have tried our product(s) for 14 days and are not satisfied with your purchase,
    All policy information relates to purchases made directly through nooflux.com

    Refunds processed through credit card transactions may take 5-7 business days to post to a bank statement, depending on your financial institution. **The return shipping fee will be the responsibility of the customer, but Nooflux can provide a return label. This fee will then be deducted from the refund.

  • Information collected

    Personal Information means any information that may be used to identify an individual. This includes but is not limited to: first and last name, email address, mailing and residential address, telephone number, title, birth date, gender, occupation, company you work for and other information needed to provide a service you have requested.

    Our website logs your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. However, we do not link your IP address to any personal information unless you have registered and logged in to our website.

    No personal information will be shared with any third parties without the customer’s permission.

    Use of the information

    When we collect personal information from you such information will only be used for business purposes, such as, to respond to requests for products, documentation, and services, to process an order, to conduct a transaction, to correspond, to enable a subscription or event registration or send direct marketing information and perform market research. We will also use your information to personalize the content you view and to better understand how you use the website to improve the services this website provides.

    In general, it is assumed that you have permitted to collect and use your personal information by your acceptance of the Terms of Use, of which this Privacy Statement is a part. You have the right to request that you are not to be contacted you to send you newsletters, customer surveys, direct marketing, or market research information.

    How we protect the information we collect

    We implement a variety of security measures to maintain the safety of your personal information when you place an order.

    These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to protect our servers from hackers and other vulnerabilities actively.

    We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with exclusive access rights to such systems, and are required to keep the information confidential.

    After a transaction, your private information will not be stored on our servers.

    Cookies

    This website uses cookies. A cookie is a small data file that is placed on your hard drive when you visit individual web pages. It is used to identify yourself with a website when you revisit it, to load your preferences and to track the pages you have visited. The only personal information held in such a cookie is information you have provided to our website. You have the choice of whether or not to accept cookies using your browser settings, although you may not be able to use specific features and functionalities of the website if you do disable them.

    Questions and Notification of Changes

    If you have any questions about the Privacy Statement or would like to access or modify your identifiable information, please contact:

    USA Toll-Free: (888) 422-9785

    International callers: +44-203-318-1178

    • This Privacy Statement was last updated on May 1st, 2012.
    • We reserve the right to change this Privacy Statement at any time. Modifications to this Privacy Statement can be made without prior notification.
    • Continued use of the website, signifies your acceptance of any changes to the Privacy Statement.

    Billing & Customer Support:

    We welcome all support inquiries by the following methods:

    Phone Support:

    USA Toll-Free: (888) 422-9040

    International callers: +44-203-318-1178

    Monday to Friday 9 AM to 9 PM EST and Saturday 9AM-6PM. We are closed on Sunday.